Top 10 Digital Transformation Trends Of 2020


The digital transformation itself is a trend that has been taking place in recent years and is only beginning to kick into high gear. It was inevitable for companies to acquire them and implement them to improve their services because of the rapid development. The number of technologies and instruments available adds up to the process. Step by step, businesses are thus moving toward digital transformation.

There are many opportunities to integrate digital technologies into various companies, small and large enterprises, and their use in mass media, government systems, culture, the health industry, etc. It also facilitates workflow, organizes the company, and gives customers a chance to deliver high-quality services faster. So, what are the most popular trends for digital transformation? Let us have them discussed in detail.

Top 10 Digital Transformation Trends In 2020

Some of the digital transformation patterns have already been widely used, but they continue to be central ones. We have come up with the list by offering research on the ones that will prevail in 2020.

1. XaaS Services

Everything-As-A-ServiceOne of the rising trends in digital transformation is providing services via the cloud and the Internet. SaaS (Software-as-a-Service) and PaaS (Platform-as-a-Service) are already being used and successfully deployed for different business purposes. The number of services offered in this way increases and rises, generating a vast number of XaaS-compliant resources. E.g., Hardware-as-a-Service (HaaS), CaaS, Desktop-as-a-Service ( DaaS), Security-as-a-Service (SECaaS), Healthcare-as-a-Service (HaaS), Transport-as-a-Service (TaaS), and so on. They are all familiar with the last one, as we have all tried it before. Uber and Uber-like services are where you can quickly find a car and share it over the Internet with someone else.

XaaS has many advantages for both companies and consumers, including total process scalability (level up or down if necessary and in compliance with an enterprise’s needs), cost-effectiveness and time-effectiveness (no need to install equipment as XaaS uses pay-and-go scheme), impeccable services (all resources are continuously updated). Moreover, the previously stated benefits contribute to one of the most significant benefits: customer retention and loyalty.

2. Cloud

The emergence of XaaS is contributing to the further growth of cloud computing. Cloud adoption is essential for businesses as it is necessary for digital transformation. Cloud computing allows scalability, versatility, agility in operations, decoding data, collecting customer insights, managing tasks, etc. The technology will enable applications to be designed, tested, and implemented without building complex infrastructures. It also promotes contact and coordination between the organization’s teams by providing access to information from anywhere and at any time, resulting in more effective services.

3. Artificial Intelligence (AI) and Machine Learning (ML)

AI and ML are digital transformation trends that will not stop growing and penetrating a more significant number of fields. As technology enhances, AI will significantly help businesses and the government, health industry, manufacture, etc. It would be useful for marketing campaigns and business plans in addition to this. Thanks to its analytical abilities, AI will boost the manufacturing phase, as a fast and successful revision of the processes would reveal where you can save some time. 

AI innovations in the healthcare sector will soon be irreplaceable. We want to make care more personalized, for example, and that would have improved patient outcomes. To develop the best treatment for a specific patient, AI instruments will investigate and analyze multiple cases of the same condition, including body dimensions, disease history, drugs used, etc. The healthcare system will be revolutionized, as people will not waste their time on incorrect treatment, and there will be a chance to cure illnesses faster and more effectively.

4. Virtual Reality (VR) and Augmented Reality (AR)

Anything between actual and virtual is augmented reality. It has already been adopted by many businesses and shows excellent efficiency. For example, without even going to the store, IKEA has developed a mobile application that helps its users find the most appropriate furniture. You can guide a camera to the position where you want to see a new piece of furniture, and the app will show you the best choices, including some guidance. Another fair use of AR software will be to analyze various items, such as vehicles. If the car is damaged, AR will examine it and demonstrate where it can be repaired without looking into it or knocking down. In the foreseeable future, VR will also extend and be commonly used in education, building, tourism, etc. Just imagine, without leaving a classroom that will give them hands-on experience and prepare to dill with all kinds of duties, students will exercise their skills and apply knowledge effectively.

5. Big Data Analysis

It is unavoidable for big data analysis to evolve and be one of the significant trends by considering previous list points. For digital transformation, the creation of high-quality analytical tools is essential. Unique equipment and technologies that can quickly and efficiently analyze the data obtained would be required for each sector. Companies should invest in this area because user data has many benefits for them, leading to higher sales and many customers.

6. 5G

The most predicted trend in 2020 is 5G. Big telecommunication companies are already working on the implementation of 5G, and this year it will undoubtedly reach the planet. Although it is usually connected to smartphones, they do not restrict the 5 G value. The development of smart production, smart vehicles, and cities will be accelerated. In other words, the benefits are endless and diverse fields can be revolutionized, including education, healthcare, agriculture, and industry. What is more, it can offer even more possibilities in combination with AR and IoT. 5G helps enterprises accelerate their digital transformation process by transmitting large amounts of data quicker, and the data can be processed faster and more reliably with the aid of AI.

7. Blockchain Technology

Blockchain would not only be synonymous with blockchain; it is forsaken. Technology has great potential and can reshape numerous industries, including e-commerce, banking, retail, etc. Among the advantages of blockchain, we can differentiate between value exchange and transparency, reducing costs of transactions, payment times, and improving cash flow. By now, banking is the blockchain implementation’s most manure field, but it will expand to other human activity areas.

8. (Internet of Things) IoT

More and more devices will also continue to be built and interconnected. Better security is required for massive amounts of information that will be transmitted through various networks. This results in the area of IoT protection is strengthened. As people should be safe from scammers and malicious attacks, it is essential. In addition to this, by simplifying online shopping, retail is where IoT will add up to the user experience. Going even further, IoT supported functionality can assist with energy and resource management, such as indoor temperature control.

9. Robotic Process Automation (RPA)

In 2020, the adoption of RPA by various companies will also expand. RPA is the automation by robots of often repeated activities. The aim is to save time by explaining how anything works. As RPA reliably displays the processes and completes activities, it allows workers more freedom. RPA is more likely to be used as a supplementary technology to the AI or IoT, but it will contribute to smart cities and autonomous cars.

10. Driverless Cars, Smart Cities and Drones

Smart cities, driverless cars, and autonomous drones may soon be the product of using the technologies mentioned above and digital transformation solutions. By improving city infrastructure, evolving uses, housing, protection, mobility, etc., all digital technologies add to the process. The information can be collected and evaluated, creating an image of “city behavior” thanks to easy and quick connectivity, data analytics, and processing. The lives of people are facilitated by access to real-time data from different devices. For example, governments and city councils may engage individuals to a greater degree to participate in city life through digital technology. What is more, the study of big data will provide solutions for more effective ways of using resources, etc. 

Car manufacturers are already working on the development of autonomous vehicles that can run around the region. Drone automation is also an essential component of smart cities, as it can boost protection and preserve a peaceful environment. The digital age is quickly approaching, and we may soon be witnessing the fourth industrial revolution.

Winding Up

As can be seen, a range of technologies can help clients expand, create, and deliver high-quality services to all kinds of companies (small, medium, and enterprises). Please consider the benefits these instruments and innovations offer and make the best use of them for your purposes. It is a long-term project to go digital, but the results could be worth going in this direction. You have to adapt to changes rapidly and keep your fingers on the pulse of digital transformation developments to thrive in this highly competitive environment.

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